"A website shouldn't piss me off."
Whilst having a few impromptu drinks in our local pub, the conversation somehow turned towards internet videos with Youtube taking centre stage. One friend piped up that he absolutely despises the new video based adverts that Google have added to the service. This prompted a quite intense debate amongst the group.
As the only web developer in our group of friends I have a greater understanding of how much time, effort and money goes into building a website such as Youtube which influenced my opinion that, surely enduring a few adverts before watching a video is a small price to pay for the freely offered convenience. Some followed my lead, whilst others were adamant that they shouldn’t have to endure such an intrusive type of advertising, regardless of whether or not it’s a free service.
Eventually we agreed to disagree and the night went on resulting in a heavy head the next morning. Later on the following day, I began to think more in depth about the other side of the argument and found myself agreeing with it. Even though the service is provided free of charge, why should users be forced to watch content that they simply don’t want to. Most well designed websites include relevant adverts in a way that harmonises with the actual content. By doing this, the adverts themselves become content which can often be beneficial to users.
This is where Google went wrong. The adverts on Youtube are neither well placed nor beneficial. I’m a Google advocate and always have been, the internet would be a much less developed world without their innovation, but even I can admit that they’ve messed up here. Stuffing unwanted content down the visitors’ throats is probably the quickest way to piss them off. Google have replaced the , now thankfully rare, pop up adverts with these video based ones which are in no way an improvement.
My friend simply said that “A website shouldn’t piss me off”. I wholeheartedly agree with him but having an insight into what annoyed him was invaluable and has made me think twice about web design. Developers definitely think differently to users, which is why it is so important to have an outside opinion of anything we build.